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Privacy Policy

Privacy Policy

A Gália is committed to protecting the privacy and personal data of its customers, partners, and website users, and has developed and adopted this privacy policy. This Privacy Policy helps you understand how Gália collects, processes, and protects your personal data when you visit our website and when you use our products and services. Gália adopts the best organizational and technical practices to preserve the confidentiality, integrity, and availability of the personal data it collects and processes, in strict compliance with applicable legislation. By providing your personal data to Gália, you consent to the collection, processing, and disclosure of such data in accordance with this Privacy Policy and the rules and principles set forth in the Terms and Conditions of the contracts for the products and services provided.

If you have any questions about this policy or how Gália collects and processes your personal data, you can send your questions via email to dados.pessoais@galia.com.pt or by mail to Gália – Importação e Distribuição, Lda., Rua Fernando Vicente, Zona Industrial de Arenes, 2560-677 Torres Vedras (PORTUGAL).

Gália reserves the right to adjust or revise this policy at any time, with any adjustments or revisions duly communicated and disclosed on the company’s website.

What are personal data?

Personal data is understood as any information, of any nature and regardless of its medium, including sound and image, related to an identified or identifiable natural person (data subject). A person is considered identifiable if they can be identified directly or indirectly, notably by reference to an identification number or more specific elements of their physical, physiological, mental, economic, cultural, or social identity.

Who is responsible for the collection and processing of personal data?

The entity responsible for the collection and processing of personal data is Gália, represented by the following organization and headquartered at:

Gália – Importação e Distribuição, Lda.

Rua Fernando Vicente, Zona Industrial de Arenes, 2560-677 Torres Vedras (PORTUGAL).

What data is collected?

The personal data collected by Gália is limited to Name, Tax Identification Number (NIF), Address, Phone Number, Fax and Mobile, and email, but other data necessary for the provision of products or services may also be collected.

When are personal data collected and generated?

In general, personal data is collected at the beginning of the business relationship, with some of the personal data being mandatory for the completion of the business relationship. Gália also collects your data when you subscribe to receive newsletters, SMS marketing, emails, and mail to respond to your messages and information requests and to keep a record of your contact details.

What is the purpose of collecting personal data?

The personal data collected is primarily intended for contractual management (customer identification, invoicing, and billing), the provision of services, and communication of changes to subscribed products and services. However, they may also be used to promote new products and services from Gália, share news about the company, conduct evaluation surveys, and fulfill legally required information actions. Detailed information about the use of your data will be provided at the time of collection.

What is the retention period for personal data?

Personal data is retained only for the period necessary for (i) the provision of the service, (ii) compliance with legal obligations of Gália, (iii) the pursuit of the purposes of collection or processing, or (iv) compliance with obligations arising from the exercise of the rights of data subjects. After the data subject provides consent for the collection and management of data, Gália will retain the data for a period of 7 (seven) years. At the end of this period, new consent will be requested from the data subject, or in other cases, the data may be destroyed. Regarding billing and tax obligations, a retention period of 10 (ten) years is considered for such data, which may be changed according to the provisions of Article 52(1) of Decree-Law No. 102/2008, of June 20th.

Entities responsible for the management of personal data

Taking into account the purposes, your personal data will be disclosed to the following entities, which will process them on behalf of Gália: These entities provide sufficient guarantees and implement appropriate measures to ensure an adequate level of security for the treatments in question:

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Nevertheless, Gália always respects your right to privacy and does not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were initially collected. However, the provision of incorrect or inaccurate data is your sole responsibility.

How do we collect your personal data?

We will collect your personal data through the forms on the website, as well as through the site and the communication it has with your device and email messages you send us. Your personal data is collected in the following ways: (i) through your subscription to the newsletter, (ii) through your browser, (iii) through cookies, (iv) IP address, (v) through your User data, and (vi) Customer Opening Forms (data update) presented by the Commercial Delegates of the company and/or administrative staff. Gália is committed to treating your data in accordance with the law and in a legitimate manner. Gália will not sell, rent, or share your personal data with third parties, except in cases clearly identified in this Privacy Policy.

Right of access, correction, objection, and deletion of personal data

In accordance with applicable legislation, as the data subject, you are guaranteed the right, at any time, to (i) access your personal data, (ii) request their correction or addition, (iii) object to the processing of data, except those strictly necessary for the provision of the service, and/or (iv) request data portability, (v) request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and informative services.

You can request any of the above actions by sending an email to:

dados.pessoais@galia.com.pt or by sending a letter to: Gália – Importação e Distribuição, Lda. Rua Fernando Vicente, Zona Industrial de Arenes, 2560-677 Torres Vedras (PORTUGAL).

If you request the deletion of some or all of your personal data, some of the requested services may not be provided, and Gália will retain the personal data necessary to fulfill its legal obligations.

Marketing and Telemarketing

To inform you about new products and services, Gália may use the following methods: Mail, fax, inclusion of information in your invoice, telephone, email, SMS, VMS, or any other electronic communications service, provided you have given your explicit consent.

However, you have the right to revoke your consent at any time by simply sending an email to:

dados.pessoais@galia.com.pt or a letter to: Gália – Importação e Distribuição, Lda. Rua Fernando Vicente, Zona Industrial de Arenes, 2560-677 Torres Vedras (PORTUGAL).

Security of personal data

Ensuring the confidentiality, integrity, and availability of customer data is a commitment that Gália takes towards all its customers and users. In this regard, the company follows best practices in information security management, requires its employees to strictly adhere to the rigorous standards it has defined on this matter, has implemented various physical and logical security controls, and contractually imposes confidentiality and secrecy duties on its partners, ensuring the security of the personal data communicated to them. Partners cannot use such data for purposes other than those defined in the contract, nor correlate them with other data at their disposal. Despite Gália implementing security measures for data reception over the Internet, we alert you to the fact that data circulating on the Internet is not entirely protected against occasional deviations. The communication of access passwords, passwords, confidential codes, and any sensitive information is done entirely at your own risk.

Subcontractors, communication, and transfer of personal data

As part of its activities, Gália may use third parties for the provision of certain services, which may involve these entities having access to personal data of Gália’s customers. When this happens, Gália takes appropriate precautions by contractually requiring these entities to implement adequate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity, and confidentiality. Personal data may also be made available to courts and other competent authorities, strictly complying with the law, especially when necessary for the resolution of billing-related disputes and activities related to the protection of public safety, defense and state security, and the prevention, investigation, or detection of criminal offenses.

Data transfers outside the European Union

If data transfers to third countries outside the European Union may occur, Gália will comply with the law, particularly regarding the adequacy of the destination country concerning the protection of personal data and the requirements applicable to these transfers. Personal data will not be transferred to jurisdictions that do not provide guarantees of security and protection.

Data of minors

The website is not directed to individuals under the age of 16, so we request that these individuals do not provide us with personal data through the website, application, social media, or email

Sensitive personal data

Gália appreciates that you do not send us or disclose any sensitive personal data, meaning information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data related to health, or data related to the sex life of a natural person or sexual orientation. Such personal data will be immediately deleted.

How we use cookies

During the session of using our sites, and if you accept it, small text files (cookies) are stored on your computer that collects information from your browser to facilitate the communication of information and the provision of the service you have requested.

Hyperlinks (links)

Gália’s website contains hyperlinks (links) to other sites. Gália is not responsible for the privacy policies of those sites and recommends that when you access those sites, you consult their respective privacy policies.

Changes to the privacy policy

Gália reserves the right to readjust or change this Privacy Policy at any time, with such changes being advertised.